1. We accept Alipay, Paypal, Western Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
2. All the items will be dispatched within 4 business days, to USA ,Canada, Australia Russia and United Kingdom need around 2 to 4 weeks ,to other countries may need 4 to 5 weeks , to Italy Brazil, Greece and other small counties, it may need 5 to 8 weeks.
3. If you need fast shipping way, please choose fast shipping way and leave message for us.
4. Also ,the delay or failure delivery is sometimes caused by the policy of different customs, for example ,the laser pointer is unacceptable in some countries. So please double check your local customs policy carefully before payment. Or, we will not be responsible for any failure delivery related destination customs issue.
1. Please leave a message if you have not received item in the protection days,we will check it with post office, and then resend or refund any missing item.
2. If you have a defective item,please contact us within 2 days from you receive the shipment .All return items must be returned with it¡¯s original packaging and accessories.We will refund the money to you when we get the return items,Or replace item for you.
1. Q: Can you accept dropshipping?
A: Yes,we accept dropshipping.
2. Q: I dont receive my packages,what should I do?
A: Pls contact with us through message firstly.We will help you and arrange inspection our processing link. At the same time, you need check your shipping address and whether the payment is successful.Also if you are convenient,pls check with the post office nearby.
3. Q: Can you sell wholesale price?
A: Yes,if your order more than 10 sets one time. Please contact with us, we will give more discount for you.
4. Q: What should I do when I receive product?
A: Please check carefully whether the received product is same as what you ordered. If you receive a wrong product, damaged product, or partial shipment of your order, please immediately contact with us. We apologize for the inconvenience to you in case anything happens like this.
5. Q: What should I do when there is a quality problem of the product?
A: Whether you use AiceBeu products first time or you are our products enthusiast, you will face the following condition: there will be some hair loss or slightly color fading when you first time wash the makeup brush. This is normal phenomenon. However, if this situation continues during the subsequent use, then it is a quality problem. Please contact with us for help.
6. Q: How can I get more information about AiceBeu products?
A: You can follow AiceBeu store to get the latest product information and promotional information.
Your 100% satisfaction and positive feedback are very important for us.Thank you very much for giving positive feedback and 5 stars.If you have any problems, please do contact us before leaving a negative feedback, we will give you a satisfied solution.