Comb`s Question & Answer
Question: Is the comb really sandalwood?
Answer: Yes, the comb is made of 100% high quality sandalwood .
Question: Is it real Sandal Wood,how to distinguish ?
Answer: Green sandalwood combs are mainly yellow-brown. After being exposed to air, sunlight, etc., the color will gradually turn green. It is yellow-brown in the sun, turns green when the light is dim, and turns purple when the temperature and humidity rise. The longer the real green sandalwood comb is used, the greener the color will become, and it will gradually turn into dark green. This kind of discoloration cannot be imitated by other materials. From this point, it is possible to distinguish its authenticity.
Question: What is the floc on the surface of the comb?
Answer: The wooden comb is wrapped in a closed film, and crystal clear flocculent crystals will form on the surface. This is because the green sandalwood is rich in organic substances, which cannot be volatilized in the film to form crystals. After the film is opened, the crystals will be Will slowly disappear. Put the green sandalwood comb in the house for about a week, and you can see white powdery things on its surface, but if you take it on your body, it will not produce and it will become brighter and brighter. Magical place. It can be seen that it is rich in nutrients, which can nourish the hair when used for combing.
Shipment
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. The images shown are not the actual item and are for your reference only.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit time may vary, particularly during the holiday season.
6. If you have not received your orderafter 30 days from payment, please contact us. We will trace your order and get back to you asap. Our goal is customer satisfaction!
7. Delivery Time:
Return & Refund
1. You have 7 days to contact us and 30 days to return it from the date received. If the item is in your possession more than 7 days, it will be considered used and WE WILL NOT ISSUEA REFUND OR REPLACEMENT to you. There are NO EXCEPTIONS!
Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your order ID.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from ÇØ¿Ü. OR, you may choose to have a replacement.
4. We will bear all the shipping cost if the product(s) is (are) not as advertised.
Guarantee
1. 12 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN
EXPIRED WARRANTY.
You agree to all of the above-listed policies upon ordering on ÇØ¿Ü!
Feedback
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can perform up your satisfaction.
It is impossible to address issues if we do not know about them!