The size we offer is regular size for europe&american customers. if you are not quite sure about your lipstick cup size. please supply lipstick tube to us before order, we will customize the mold according to exact packing to ensure the mold will work for your lipstick tube.
Cleaning and Maintenance Instruction for Lipstick Mold& Makeup Pencil:
1. When you receive the mold First make it soaked in cosmetics white oil or olive oil,then wipe the mold with a cotton swab or soft cloth to keep the mold dry.Be sure to use a cotton swab or wipe the oil dry never strongly wipe the mold, friction easily blackens the mold. If you do not want to make it soaked in white oil or olive oil, at least you have to check whether the hole is smirch inside, if there is please wipe with a soft cloth.
2. If you use the mold the first time or after long time storage, it is better that you give up the first 2-3 batches of the filled material. In this case you can remove off the maintenance oil or lipstick residue left by last time.
3. Pour Lipstick into the mold, put it aside for 30 minutes in regular temperature, if you put it in the refrigerator cooling 20 minutes is enough, after lipstick as a solid, and then gently remove the mold cover to ensure that the lipstick in the bottom mold without pulling out with the cover, screw cup of lipstick case to the top, insert into the filled lipstick mold cavity-press firmly to the bottom of the mold then pull out straightly.
4. When cleaning the mold. Please take soft cloth wipe the mold and inside slot, if storage for long time please smear White Paraffin Oil or Silicone Oil in side the slot. If you will use it frequently please also remember to smear White Paraffin Oil or Silicone Oil in side the slot after a while to maintenance the mold in good condition.
Warning: Please avoid touch with water, Will damage the surface of aluminum, causing damage to the mold and shorten the service life, If you are not careful and touch with water please take dry soft cloth wipe it immediately.
Payment Terms:
ESCROW/Paypal AND TT are all acceptable; Please don\`t payoff before get our confirm. we will confirm the shipping cost according to update rate!
Shipping Options :
Shipping Way:
1) If you chose China Post Ordinary Small Packet Plus. We will ship via China Post Ordinary Small Plus, this shipping way is Recommended.but this shipping way just track the package when the package is from our company to ¡°On the plane¡±. After the package on the plane to your country, you can not tracking where it is. But do not worry, it can arrived to you on time, if you need full tracking info that from our company to your house (Addressee), please do not chose China Post Ordinary Small Packet Plus, please chose the other shipping way,thank you
2)If you choose the seller\`s shipping way, we will ship to you according which shipping is best for your country, like China Post Air mail, Hongkong post air mail, ,Sweden Post, Netherlands,E-packet, Estonia post air mail, Vietnam Posts......and so on.
Shipping Time:
5) ePacket To USA: 7-15 days
6) China/Hongkong/Singapore/Sweden/Netherlans/Estonia Post Air Mail: Around 15-45 working Days, To different country will take different time.
7) China Post Ordinary Small Packet Plus: Around 20-60 Working days
8) The Shipping time for Russia will be 30-50days or longer due to strict local customs inspection.
9) The Shipping time for Brazil will be 50-100days or longer due to strict local customs inspection.
10) If you choose DHL, Fedex, EMS, UPS the shipping will be faster, usually 7-15 working days
Special Instructionn about shipping time:
please be noted the deliver time you see online is system automatically displays. not 100% guarantee.
it depend on custom clearance efficient. some times it might be even more. we don\`t
accept refund application if you can\`t get the package on time as system displays. if you do care about the deliver
time please choose fast express way such as DHL, FEDEX or UPS. thanks for your kindly understanding!!!
Return/Refund:
We never accept no reason refund. Refund condition as below:
A. Products are damaged when buyer first open the boxes, Take a photograph show to seller within 3days, we will refund the value once get the real proof from buyer(within 3days since get buyers proof)
B. Quantity is shortage. Just show us the video since you first open the box, show us the quantity you count. We will refund the claim value right away. (within 3days since get buyer¡¯s proof).
C. If buyer get the wrong item, please show us the picture as evidence. After we agree on the claim, please return back to us within 30days. we will resend the correct items after get returned items. Also we will take care of the replacement shipping cost.
NOTE: All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return, and your order number.
We will refund full winning bid amount, upon receipt of the item in its original condition and packaging with all components and accessories included, after both Buyer and Seller cancel the transaction from Ali express. OR, you may choose to have a replacement.
Feedback:
We maintain high standards of excellence and strive for 100% customer satisfaction!For quality control we do personally inspect for each item before shipment. All items are 100% new and inspected.
Feedback is very important We request that you contact us immediately before you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!We hope to develop a strong, long-term, mutually beneficial relationship with you.