1. The customs design the color he like, Please tell us the color number from the color chart. 2. WE heat seal "ALL" the end of the ribbon to be protect from fraying. 3. We are the manufacturer of the hair accessories, If the client have the style but not show on our website,you contact us and send us the photo , we will make the free sample for you and then show you the sample photos to you. 4. If some color is out of stock , please allow us change it for you , but we will contact you in advance, if you not answer for us in 2 days ,We will choose our popular colors for you. 5. Please we dont accept any negative feedback or 3 star , If the products happen problems , Please contact us first , we will try our best to solve it for you. 6. Shipping: we usually will shipped items by International EMS ,About 5-7 business days of delivery(except for holiday day), if it is urgent,we also accept other ship ways such as YanWen Express /DHL and so on,and it may increase the ship fee, if you have any special remands,pls feel free to contact with us,thank you very much for supporting. 7. In the unlikely event that a return is request, pls make sure all returns include all original items undamaged, in re-saleable condition, all original packaging including manuals, warranty forms, etc. Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred shipping products back. Please contact us before return. |