FAQ:
Q: Does your Wifi touch switch need a neutral wire to install?
A:Yes, it needs a neutral wire to install.
Q: Does your Wifi touch light switch can work with Ewelink or Home Kit?
A:Sorry, Our item can¡¯twork with them at present.
Q: Does your Wifi light switch can work with Smart Life/Tuya/Google/Alexa or Yandex?
A:Yes, it can work with them.
Q: Do you offer a 2-way Wifi touch light switch?
A:Yes, we offer a 2-way wifi touch switch, it functions stably. But you must at least buy 2 pieces 2-way wifi switches. ( APP use multi-control association function)
Q: Why does Wifi switch not work when it is connected?
A:First, please check your wiring. Our wiring diagram is in the details. Then check whether the iron plate is installed correctly. Finally, check whether your switch matches. If there is no problem, please contact us and send you video.
Q: Why is Wifi switch offline after working for a period of time?
A:Please check whether the switch or socket needs to be updated. If it is the latest version, please contact us and provide video.
Q: Do they work as 2way if the Wifi router shut down?
A:No, they work as 2way must through wifi. If the wifi signal isn`t available, they only work manually and work alone.
Q: Does your Wifi touch light switch have a backlight?
A:The blue backlight will be on when the wiring is successful. Allowing you to notice Our touch switch clearly in the dark.
Q: Does our switches can install by vertical or Horizontal for 157mm/228mm glass panel?
A:Yes, we can install it in different ways, but you will see the small holes. (The small holes used to open the glass cover)