1. About our prices:
When you go through online shopping websites,you might have noticed that similar pictures of similar designs may not reflect the quality of the actual product. Hence that the prices may vary. We make the best possible effort to deliver the highest quality products so that our customers feel satisfied when they receive their orders. The price may not be the only factor to consider when making online purchases, we are fully confident that you will agree with us after receiving our products.
2. Do our items come with a good quality?
We always check all the items piece by piece before shipment and package it in a safe way to make sure you will get everything in an excellent condition.
In the rare event you have received any defective product or wrong item, please do contact us as soon as possible via Message or Order Note and rest assured we will provide the best possible solution to you.
3. How do I pay for my order:
We recommend you to pay for your order directly on via Credit Card or Escrow Service offered by so that both parties are protected upon the transaction.
We may accept other forms of payment as well; in case you do wish to use another payment method, please send us a message or order note on in order to evaluate.
4. When will you ship my item and how long I should wait?
Usually will ship all orders within the next 48 hours after payment is cleared unless it\`s a large quantity wholesale order. For such orders please allow us some more time to prepare the items and do the quality check for you. After all, we consider that the quality is the most important factor for both of us. In case there is any special reason we will try contact you via message so please visit your message centre and review your inbox before your order is shipped.
All orders above US5 are shipped with a tracking number. U.S customers will be receiving their orders via ePackage, all the other countries are served by registered airmail. Orders exceeding the value of US150 are complimentary upgraded with express shipping via EMS or DHL.
Please kindly note that:
1: During our busy business period there will be a delay in processing from 3-5 days.
2: If there is any special reason we will contact you via message.
5. What should I do if my order has not arrived after a long time?
Most of the orders will be arriving on time and safely. If you do not receive your order after a long time, please contact us via message so that we track it down for you and try to resolve the problem. If the carrier confirms that your order is lost, we will offer a replacement or refund to you, so rest assured we will provide the most satisfying shopping experience.
6. What should I do if my order is defective or less quantity?
Most of the orders will be arriving in a mint condition and we are fully positive that you will enjoy our products. However, there are some factors objectively out of our control during the shipping process. If any of the items is damaged or if there are any missing parts or less quantity when you receive it, please contact us immediately via message and we will check and try to solve the problem for you asap. We will offer a replacement or refund to you when the status is confirmed, so kindly rest assured we will provide a satisfying shopping experience.
Thank you very much for your purchase, hope to do business again with you soon!